Neil and team have a real flare for making you welcome, within minutes you'll feel like you're catching up with old friends.

Everyone is made to feel a little special leaving no one out, but still managing to give you that individual experience that suits you. They welcome all, from families, couples, groups and dogs and pay very special attention to the less able or wheelchair bound. Whatever your needs they'll do their very best for you.

One example of their dedication to customer service, being only 4 miles from the M5 they'll even collect the weary traveller from the motorway services for a little R and R away from the hustle and bustle of the motorway before returning them refreshed and ready for the rest of their journey. They really do go the extra mile.


  • Peter and Carol Durham

    Thank you for making our first visit to the Defford Arms so enjoyable. The beer's excellent and so friendly a welcome... keep up the excellent work. We'll be back again and again!!! The beer did my glass top justice!

  • Andrew, Shirley and Aleina

    We would like to thank you all so very much for making our celebration meal perfect. The table decoration was absolutely lovely; the food, as usual was delicious but your personal service and attention to detail was appreciated by everyone. Aleina thanks you for the lovely flowers such - a surprise!
    Our very best thanks and wishes for 2011.

  • Chris and Grant

    Just a short note to say thank you so much for a really wonderful Christmas Day, we both really enjoyed the party atmosphere which we know you all worked so hard to create. The food was, as usual, perfect and the doggy bags were very much appreciated. We wish you all the best in 2012 and continued success in all you do, see you next year Best wishes

  • Peter and Jane

    To Sue, Les and Neil
    Thank you very much for your kindness and understanding. Its very rare today.

  • Chris and Grant
    Valentines Day at The Defford Arms - 14th Feb 2012
    Dear All
    Wow - what a great meal
    Thank you so much for a lovely evening on the 14th February 2012, everything was wonderful and the ambience was spot on.
    We look forward to the next event with great anticipation, everything just get better and better.
    What will you think of next!!!
    Again many thanks.